#Project30’s General Shipping and Returns Policy:

Free Shipping with Minimum Purchase:

We ship anywhere in Canada for FREE with a minimum purchase of $35. A flat rate of $12 will be charged if the minimum required is not met.  FREE shipping includes regular shipping by the artisan.  For further shipping information, please refer to the item’s page for the shipping and returns policies.

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and have charged your credit card through Paypal for the purchase.  As soon as we receive your order, we reach out to our Artisans to ship the product to you. Please check the Shipping and Returns Policies of the item’s page for more details.

Order Shipment:

We ship all over Canada. The item will ship within the number of days the Artisan had stated in the Shipping and Returns tab of the item page.  Usually, the item will be shipped between 1-3 business days unless otherwise specified.

If you do not receive information from us notifying you within six business days of your order feel free to follow up with us at orders@shopproject30.com

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of as you receive it.  If your item(s) do arrive damaged please send photos to orders@shopproject30.com and we will connect you with the Artisan.  #Project30 nor the Artisan is responsible for damages caused by shipping. Please check the Shipping and Returns Policies of the item’s page for more details.

Cancellations, Returns and Refunds:

No Cancellations.  Refer to the item’s page for Returns and Refund policies by the Artisan.